Customer1^® CRM software provides customer service and support for the contact centre. It combines a unified agent desktop, knowledgebase, issue management, and customer self-service portal into an integrated solution to manage your support and help desk needs.

Customer1^® CRM was recognized by the Microsoft IMPACT Awards program as providing the best business platform value and best customer experience. With a track record of simplifying customer service and maximizing contact centre performance, Customer 1 has proven itself in terms of:

·         Increased Agent Productivity
·         Rapid Deployment
·         Lower Overall Cost of Service and Support

Customer1 empowers exceptional service and support experiences for your customers, channel partners and employees.